At s92bet, your privacy is not a footnote — it is built into every part of how we operate. This policy explains exactly what information we collect from Pakistani players, why we collect it, how we store it, and what rights you have over your own data.
This Privacy Policy explains how s92bet ("we", "us", "the Platform") collects, uses, stores, and protects personal information provided by users ("you", "the Player") when you access or use the s92bet website at s92bet.ws, including all betting and gaming services, promotional activities, customer support interactions, and payment processing.
s92bet is committed to handling your personal data responsibly, transparently, and in accordance with good data protection practice. We collect only what is necessary to operate your account, process payments, and provide the service. We do not sell your data, and we do not share it with third parties for marketing or advertising purposes.
By registering an account on s92bet and accepting our Terms and Conditions, you also accept this Privacy Policy. This Policy should be read alongside our Terms and Conditions and Responsible Gaming policy.
s92bet collects personal data in two ways: information you provide directly when using the platform, and information collected automatically when you access our website. We do not collect any more data than is necessary for the specific purpose described.
| Data Category | Examples | Collected At | Required |
|---|---|---|---|
| Identity | Name, DOB, CNIC | Registration / Verification | Yes |
| Contact | Mobile number, email | Registration | Yes |
| Financial | Wallet number, bank account | Deposit / Withdrawal | Yes |
| Device | OS, browser, screen size | Every visit | Auto |
| Behavioural | Bets placed, games played | Every session | Auto |
| Support | Chat messages, complaints | When contacting support | Voluntary |
s92bet uses personal data for the following specific purposes only. We do not use your data for purposes beyond those listed here without obtaining your separate consent.
Your registration data is used to create and maintain your s92bet account, verify your identity, and process login authentication. Without this data, it is not possible to operate a secure individual account on s92bet. This includes processing your bets, recording round and match histories, applying bonus credits, and maintaining your wallet balance accurately.
Payment data is used to process deposits from your Easypaisa, JazzCash, NayaPay, SadaPay, bank, or card account, and to return withdrawal funds to the same registered payment method. Payment information is passed through encrypted gateways and is never stored in plain text by s92bet. We retain transaction records — amounts, dates, reference numbers — for financial compliance and dispute resolution purposes.
IP address, device data, and behavioural patterns are used to detect and prevent fraudulent activity on s92bet — including duplicate account creation, bonus abuse, unauthorised login attempts, and unusual withdrawal patterns. This processing is necessary to protect both s92bet and its honest players from financial harm. Accounts flagged by fraud detection are reviewed by the s92bet compliance team before any action is taken.
Betting history, session duration data, and account activity are used to identify patterns that may indicate problem gambling behaviour. s92bet may use this information to display responsible gaming prompts, suggest tool activation, or contact the player where genuine concern exists. This is done to protect player welfare and forms part of our responsible gaming commitment.
Support communication records are used to respond to your queries, resolve disputes, and improve our support service. Support records are retained for a minimum of two years to allow for accurate dispute resolution if issues are raised later. Support staff access only the data necessary to resolve the specific issue raised.
Anonymised and aggregated behavioural data — with no personally identifying information attached — is used to understand how players use s92bet, which features are most used, and where the platform can be improved. This analysis does not involve any individual-level profiling for commercial purposes.
s92bet processes your personal data on the following legal bases:
s92bet does not sell your personal data to any third party under any circumstances. We do not share your data with advertisers, data brokers, or marketing companies. Your information is shared only with the limited categories of third party listed below, and only to the extent strictly necessary for each purpose.
When you make a deposit or withdrawal, s92bet shares your payment details with the relevant payment processor — Easypaisa, JazzCash, NayaPay, SadaPay, your bank, or your card issuer — for the sole purpose of completing the transaction. Each payment processor operates under their own data protection policies and industry-standard financial security requirements. s92bet does not store your full card numbers or mobile wallet PINs.
Where identity verification is required, s92bet may share your name, date of birth, and CNIC or other ID document with a licensed identity verification service for the purpose of confirming your identity. These services are contractually bound to process your data only for verification purposes and may not retain or use it for any other purpose.
s92bet may be required to disclose personal data in response to a lawful request from a government authority, court order, or regulatory body. We will notify you of such a request unless we are legally prohibited from doing so. We will not share data beyond the minimum required to satisfy the legal obligation.
s92bet uses cookies and similar technologies when you access the platform. Cookies are small text files stored on your device by your browser. They allow s92bet to remember your session, maintain your login state, and understand how the platform is being used.
You can manage or delete cookies through your browser settings at any time. Note that disabling essential cookies will prevent you from logging into your s92bet account and using core platform features. Disabling functional or analytics cookies will not affect your ability to use the platform but may reduce personalisation. s92bet does not use third-party advertising cookies or tracking pixels that follow you across the wider internet.
s92bet employs multiple layers of technical and organisational security to protect your personal data from unauthorised access, alteration, disclosure, or destruction.
s92bet retains your personal data for as long as is necessary for the purpose for which it was collected, and no longer. The following retention periods apply:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years | Legal and regulatory obligation |
| Identity verification documents | Duration of account + 5 years | Anti-money laundering compliance |
| Transaction records | 7 years from transaction date | Financial records requirement |
| Betting / game history | Duration of account + 2 years | Dispute resolution |
| Support communications | 2 years from last interaction | Dispute resolution |
| Analytics data (anonymised) | Up to 2 years | Platform improvement |
| Cookie data | Session or up to 12 months | Platform functionality |
When data is no longer required beyond the retention periods above, it is securely deleted or permanently anonymised. Anonymised data cannot be linked back to any individual and is not subject to further retention limits.
As an s92bet player, you have the following rights over your personal data. These rights can be exercised by contacting s92bet at support@s92bet.ws with your account details and the specific right you wish to exercise.
You have the right to request a copy of all personal data s92bet holds about you. We will provide this within 30 days of a verified request.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected without undue delay.
You may request deletion of your personal data. This right applies where data is no longer necessary for its original purpose, subject to our legal retention obligations.
You have the right to object to processing based on legitimate interests. s92bet will review and cease that processing unless it can demonstrate overriding grounds.
You can request your personal data in a structured, commonly used, machine-readable format for transfer to another service where technically feasible.
Where processing is based on your consent — such as promotional communications — you can withdraw that consent at any time through your account settings without affecting prior processing.
s92bet will respond to all privacy rights requests within 30 days. Requests are verified to ensure they are made by the genuine account holder before any data is disclosed or modified. There is no charge for exercising these rights.
s92bet is strictly an 18+ platform and does not knowingly collect personal data from anyone under the age of 18. Registration requires confirmation that the player is 18 or older, and s92bet may require documentary age verification before processing withdrawals. If s92bet discovers that personal data has been collected from a person under 18, that data will be immediately deleted and the associated account closed. Any winnings accrued during underage use will be forfeited. If you have reason to believe that a minor has registered an s92bet account, please contact us at support@s92bet.ws immediately.
The s92bet platform may reference or link to third-party services in certain contexts — for example, payment processor information or responsible gaming support resources. s92bet is not responsible for the data practices of any third-party service. If you visit a third-party site or use a third-party service, their own privacy policy will govern how they handle your data. We recommend reviewing the privacy policies of any third-party services you use in connection with your s92bet account.
All payment processing through s92bet uses encrypted, compliant gateways. s92bet has contractual agreements with each payment processor requiring them to process your payment data solely for transaction purposes and not to retain, sell, or use it for any other purpose.
s92bet may update this Privacy Policy from time to time to reflect changes in our data practices, applicable regulations, or the services we offer. When material changes are made, we will notify registered players via email or a prominent on-screen notification at next login. The updated policy will display a revised "Last Updated" date at the top of this page.
Your continued use of s92bet following notification of a privacy policy update constitutes acceptance of the revised policy. If you disagree with any changes, you may request account closure and the deletion of your data subject to legal retention requirements. Historical versions of this policy are available on request through customer support.
For any privacy-related question, to exercise your data rights, or to report a concern about how s92bet handles your personal information, contact us at:
When submitting a data rights request, please include your registered mobile number or email address so we can verify your identity before processing the request. s92bet will never request your password or payment PIN when responding to a privacy enquiry.
Six concrete things s92bet does to keep your data safe and your privacy respected
Every connection between your device and s92bet is encrypted with 256-bit SSL/TLS — the same standard used by major Pakistani banks and international financial institutions. Your data in transit is never readable by third parties.
s92bet has never sold player data to any third party, and never will. Your name, contact details, betting history, and payment information are not a commercial commodity at s92bet. We make this commitment unconditionally.
s92bet collects only the information required to provide the specific service. We do not ask for data we don't need. If something isn't required to operate your account or process your payment, we don't collect it.
Your personal data is accessible only to s92bet staff who specifically need it for their role. Support staff see only what is necessary to resolve your query. Payment data is separated from support and gaming systems entirely.
You can access, correct, or request deletion of your data at any time by contacting s92bet. We respond to rights requests within 30 days. There is no charge, no complex process, and no requirement to justify the request.
s92bet notifies all registered players of any material change to this Privacy Policy before it takes effect. You will never discover a silent change that affects how your data is handled without prior notice from us.
This Privacy Policy forms part of the agreement between you and s92bet and should be read alongside the Terms and Conditions, which govern the full rules of the platform, and the Responsible Gaming policy, which sets out the player welfare tools available to you. All three documents are incorporated into the agreement you enter when registering at s92bet. For any questions about this Privacy Policy or to exercise your data rights, email support@s92bet.ws.